My wife and I decided to buy a BI20 X for our son Nate. He was so excited when the UPS driver rang the doorbell. Nate really loves how easy it is to connect the BI20 X via Bluetooth to his iPhone and iPad. He reads a couple books a week from Bookshare, and many magazines in Apple News. Thank you for making technology that gives my son freedom and his independence. Your products and customer service are amazing!